Articles

 Intro file or fallback file does not play

Question: I uploaded an intro file, but it does not play when listeners tune into the...

  Kicking the autoDJ

Question: When I kick the autoDJ and begin streaming live, Centova Cast reports an...

 Listener statistics show more listeners than listener limit

Question: I notice that in my listener statistics, some hours show more listeners than the...

 Problems tuning in: Intro file plays, then stream stops

Question: When listeners tune in, they only hear the intro MP3 and then playback stops....

 Problems tuning in: Relayed stream stops after 30 seconds

Question: When listeners tune in to my relay stream, they are disconnected after 30 seconds....

 Problems with source software reading certain MP3 files

Question: My AutoDJ source software (sc_trans/ices) cannot read some of my MP3 files, and/or...

 Artist/album/track titles are not updated if the MP3 ID3 tags are edited

Question: If I use the "Update Media Library" button to index my MP3s, and then I edit the ID3...

 How to effectively report a bug or problem

Question: How should I report a bug or problem to get the fastest and most helpful response...

 Scheduled playlists do not start on time

Question: I scheduled a playlist to begin at a specific time of day, but it did not start on...

  Server appears to go offline when listener limit is reached

Question: If I set the max connection to 10 (for example), and 9 or more listeners tune in,...

 Streams occasionally begin looping a few seconds of audio

Question: My listeners have complained that every now and again, the stream will get "stuck"...

 HELP! I was charged twice!

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