Problems tuning in: Intro file plays, then stream stops

When listeners tune in, they only hear the intro MP3 and then playback stops.


Your intro file is probably recorded using different encoder settings (i.e., a different bitrate, sample rate or format) than the media your stream is configured to play.  For example, if your stream is configured for 128Kbps 44100Hz MP3 audio, then your intro MP3 and all of your stream MP3s must also be recorded at 128Kbps 44100Hz.

To correct this problem, you'll need to re-encode your intro file at the same bit rate as the MP3s that you plan to stream, or the stream you plan to relay.

I have this problem but it only affects users of Windows Media Player 11 (on Vista)

The above answer still applies.  WMP is more sensitive to intro file differences than other media players, and even if it works in other media players it's still a problem with your intro file encoding.  This has been discussed on the IceCast forums in the following threads:

The only solution is to correct your intro file.

  • 7 Users Found This Useful
Was this answer helpful?

Related Articles

Intro file or fallback file does not play

Question: I uploaded an intro file, but it does not play when listeners tune into the...

Kicking the autoDJ

Question: When I kick the autoDJ and begin streaming live, Centova Cast reports an...

Listener statistics show more listeners than listener limit

Question: I notice that in my listener statistics, some hours show more listeners than the...

Problems tuning in: Relayed stream stops after 30 seconds

Question: When listeners tune in to my relay stream, they are disconnected after 30 seconds....

Problems with source software reading certain MP3 files

Question: My AutoDJ source software (sc_trans/ices) cannot read some of my MP3 files, and/or...